COVID-19 Operating Procedures

Updated 22 February 2021

OVERVIEW

This document is intended to serve as an outline for COVID-19 operating procedures for the Jasper Arts Center. The procedures contained herein will be followed and enforced for any event hosted by Jasper Community Arts or held within its facilities. The health and safety of our staff and patrons is of the utmost importance and these procedures aim to mitigate as much risk as possible.

GOALS

1. Provide a set of guidelines and procedures that will allow for in-person cultural experiences to resume.
2. Mitigate the transmission and risks associated with COVID-19 to the best of our abilities.

MESSAGING

The guidelines and procedures below will be communicated to our patrons in the following ways:

• On social media channels for each event as well as pinned to the top of the JCA Facebook page.
• Tickets will only be available to purchase by phone or at the Box Office prior to the performance. Day of ticket sales will not be permitted. Patrons purchasing tickets over the phone will be required to agree to the same. Patrons will be required to affirm that they agree to comply to posted rules. 
• Signage at the venue will serve as a further reminder of the policies in place.

GENERAL GUIDELINES & PROCEDURES

• Visitors to the Jasper Arts Center are required to wear a mask at all times.
• Hand sanitizing stations will be available and prominently displayed in public areas.
• Restrooms will be cleaned daily with special attention paid to commonly touched surfaces.
• Occupancy numbers for each room will be posted outside of each room.
• Commonly touched surfaces throughout the building will be cleaned and disinfected regularly. Specific areas of focus include:
  • Public Areas
    • Door handles, handrails, and push plates
    • Handrails for stairs and ramps
    • Tables and chairs
  • Restrooms
    • Door handles and push plates
    • Sink faucets and counters and toilet handles
    • Lids of containers for disposal of women’s sanitary products
    • Soap dispensers and towel dispenser handles
    • Baby changing stations
    • Trash receptacle touch points
  • Back of House Offices, Dressing Areas, Green Rooms, Production Areas
    • Door handles, push plates, and railings
    • Light switches and thermostats
    • Telephones, computers, other keypads, mouse
    • Microphones
    • Backstage and technical equipment
    • Trash receptacle touch points
  • Back of House Kitchen and Food Preparation Areas
    • Handles of all kitchen equipment doors, cabinets, and push pads
    • Counter surfaces
    • Light switches
    • Handles of beverage and towel dispensers
    • Handles of sinks
    • Cleaning tools and buckets
    • Trash receptacle touch points

GUIDELINES & PROCEDURES FOR EVENTS

Daily Gallery Visits

• The number of visitors permitted inside the galleries will be limited based on the Governor's directives for event capacity. 
• Visitors will be required to wear a mask while visiting the galleries.

Live Performances

• The seating capacity within the Jasper Arts Center will be reduced to allow for proper social distancing.
• Tickets will only be available before the performance. At door sales will not be processed.
• Doors will open one into the house 30 minutes before the scheduled start time.
• Performances will be shortened to eliminate the need for an intermission.
• Patrons, artists, workers, and crew will have their temperature taken prior to being admitted into the auditorium. Anyone with a temperature of 100˚ F or higher will be denied entry.
• Patrons will be asked to complete a COVID-19 self-screening before coming to the Jasper Arts Center, which can be found here.
• Patrons will be encouraged to stay home if feeling ill or experiencing any symptoms.
• Ticket refunds or exchanges will be offered to anyone unable to attend because of illness.
• Seating will be cleaned and disinfected before and after each performance.
• Patrons will be required to wear a mask at all times. If they do not have one upon arriving at the venue, one will be provided.
• Staff and volunteers will be required to wear a mask. 
• Scheduled egress after the performance from back to front.