FAQs
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How much are utility deposits?
That depends on different variables. Refer to Ordinance Code Book Section 11.01.040 through 11.01.045 or the Customer Application & Deposit Policy (PDF).
How do I start or stop utility service, pay my utility bill, or find out about other utility rules, regulations, conditions, or non-recurring charges?
Please refer to the Rules, Regulations, Conditions, and Non-Recurring Charges information (PDF).
Where can I get help to pay my utility bill?
The U.S. Department of Health and Human Services' Low Income Home Energy Assistance Program (LIHEAP) provides funds to State and local Governments to help low-income households pay utility bills. See the website. You can also contact local churches, social service organizations in your area, or your township trustee. They may have emergency financial assistance programs that could help you.
Where do I call if I have a question on my Jasper Municipal Utilities bill?
Call the Jasper Municipal Utilities Business Office customer service representatives at (812) 482-9131.
Where do I call if I have a utility emergency?
Please call (812) 482-9131, 24 hours a day, 7 days a week. During business hours, a customer service representative will assist you. After hours, this number will connect you to the appropriate department, depending on your specific emergency.
What are the Utility Business Office hours of operation?
The Utility Business Office is open from 7:30 AM to 4:00 PM Monday through Friday. We are closed weekends and holidays but a Night Deposit Box is located next to our drive-up window for your convenience.
Where do I call to report a street light outage?
To report a street light outage, please call Jasper Electric Distribution at (812) 482-1033.
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